Some problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Spectrum is a telecommunications brand offered by Charter Communications, Inc. that provides cable television, internet and phone services for both residential and business customers. It is the second largest cable operator in the United States. A few years ago Spectrum acquired Time Warner Cable.
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What isn't working?
Please let us know what issue you are experiencing with Spectrum:
E-mailThank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate Spectrum?
2.26 out of 5 264,746 ratings
Thank you!
Problems in the last 24 hours in Herculaneum, Missouri
The chart below shows the number of Spectrum reports we have received in the last 24 hours from users in Herculaneum and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 06: Problems at Spectrum
Spectrum is having issues since 09:40 AM EST. Are you also affected? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Spectrum users through our website.
Internet (63%)
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Wi-fi (14%)
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TV (8%)
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Total Blackout (8%)
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E-mail (4%)
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Phone (2%)
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Live Outage Map Near Herculaneum, Jefferson County, Missouri
The most recent Spectrum outage reports came from the following cities:Arnold, Festus, De Soto, Imperial and Hillsboro.
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| City | Problem Type | Report Time |
|---|---|---|
 Arnold | Total Blackout | |
| Arnold | Internet | |
| Arnold | Internet | |
| Arnold | Internet | |
| Arnold | Internet | |
| Arnold | Internet |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Spectrum Issues Reports Near Herculaneum, Missouri
Latest outage, problems and issue reports in Herculaneum and nearby locations:
- Cam 🕹 (@CameronWright) reported fromHouse Springs, Missouri
Still working through issues with @Ask_Spectrum I will keep everyone posted if the stream will be up tomorrow or if they are canceling it 🙃
- 2 T-RAV 🥸 (@TravisMooney412) reported fromImperial, Missouri
@Ask_Spectrum can you tell me why your internet is out in an 8 mile radius. It’s incredible how bad it is. @DylanGornati
- Cam 🕹 (@CameronWright) reported fromHouse Springs, Missouri
Once again @Ask_Spectrum upload is .2 Had a tech out and now it’s down again after “everything checked out” Losing hours of work due to this
- Cam 🕹 (@CameronWright) reported fromHouse Springs, Missouri
Yo @Ask_Spectrum can you escalate a service fix? Internet was working all day and then randomly was out. I swapped the modem and called your line and the earliest they can get to me with 3 hours of troubleshooting is Saturday night...
- Cam 🕹 (@CameronWright) reported fromHouse Springs, Missouri
@HopnDude @Ask_Spectrum Working in a support role the support they have provided is sub par. Not surprised they won’t send me a CSAT to leave a rating.
Spectrum Issues Reports
Latest outage, problems and issue reports in social media:
- Lusty Liz (@LizTheBizzz) reported
This is probably the 10th internet outage we’ve had this month smh @GetSpectrum
- Caramel31 (@Caramel318) reported
@Ask_Spectrum Why do I need to call every month about my bill. Why does my bill keep changing. Why when I get off a 2 hour call after speaking with 7 or 8 different ppl o still have the same issue. Why is the customer service process this frustrating. #spectrumserviceistrash
- Gman (@Gman29069747) reported
@chiproytx Something you can do for us to is ask the Govenor to put a hold on the TWC overpayment repayment plan to help eleviate some of the burden of inflation on texans.
- I Hate This Timeline. (@Shawn_Mauser) reported
@Ask_Spectrum Internet is down. Again. At our place of business. Near Northcross and Anderson Lane.
- Caramel31 (@Caramel318) reported
@SpectrumA11y @Ask_Spectrum Why do I need to call every month about my bill. Why does my bill keep changing. Why when I get off a 2 hour call after speaking with 7 or 8 different ppl o still have the same issue. Why is the customer service process this frustrating. #spectrumserviceistrash
- Caramel31 (@Caramel318) reported
@GetSpectrum Why do I have to call every month about my bill. Spoke to 9 ppl in 3 days & still have someone calling about my service. Please refund me so I can go back to AT&T. #donotgetspectrum
- Mads (@_Maduhhhline_) reported
**** you @GetSpectrum. Your service is way too awful to have a monopoly on the area. Smfh.
- Gman (@Gman29069747) reported
@GovAbbott Gov. One thing you can do right now to help millions of Texans is put a hold on the TWC overpayment pay back program to eleviate some of the inflation burden.
- Mohona Sarkar, PhD (@mohonask) reported
@Ask_Spectrum DM-ed you. However these outages have become twice a weekly issue. We have long stretches during business hours with no electricity. Seriously Spectrum has become so unreliable
- dyan (@c4r0ma71c) reported
@Ask_Spectrum my wifi has been out for the past hour or 2 and this is seriously getting tiring, its like every other week theres a problem with my internet, can i get some help?
