Some problems detected
Users are reporting problems related to: internet, wi-fi and tv.
The latest reports from users having issues in De Soto come from postal codes 63020.
Spectrum is a telecommunications brand offered by Charter Communications, Inc. that provides cable television, internet and phone services for both residential and business customers. It is the second largest cable operator in the United States. A few years ago Spectrum acquired Time Warner Cable.
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What isn't working?
Please let us know what issue you are experiencing with Spectrum:
E-mailThank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate Spectrum?
2.26 out of 5 264,746 ratings
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Problems in the last 24 hours in De Soto, Missouri
The chart below shows the number of Spectrum reports we have received in the last 24 hours from users in De Soto and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 06: Problems at Spectrum
Spectrum is having issues since 09:40 AM EST. Are you also affected? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Spectrum users through our website.
Internet (63%)
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Wi-fi (14%)
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TV (8%)
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Total Blackout (8%)
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E-mail (4%)
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Phone (2%)
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Live Outage Map Near De Soto, Jefferson County, Missouri
The most recent Spectrum outage reports came from the following cities:Festus, De Soto and Hillsboro.
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| City | Problem Type | Report Time |
|---|---|---|
 Festus | Internet | |
| De Soto | Internet | |
| Festus | Internet | |
| Hillsboro | Internet | |
| Festus | Internet | |
| Festus | Internet |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Spectrum Issues Reports Near De Soto, Missouri
Latest outage, problems and issue reports in De Soto and nearby locations:
- Mini Ninja (@mini_4e696e6a61) reported fromDe Soto, Missouri
Here's another tech tip for @Ask_Spectrum/@GetSpectrum (apart from being upfront about outages and overcharging/underdelivering): spend less time rewriting your TV apps and more time on your infrastructure stability. Smart TV apps don't mean anything if the internet is out.
- Mini Ninja (@mini_4e696e6a61) reported fromDe Soto, Missouri
@Ask_Spectrum Why? We've called and been told that "we're just a customer and wouldn't understand" your outages. Why can't you be up front and give ETAs and preemptive service outage notifications if you have to take an outage like any other company that cares about their customers?
- Mini Ninja (@mini_4e696e6a61) reported fromDe Soto, Missouri
@tehwhitfit @Ask_Spectrum I work from home too (in IT with work to do right now), and they hit us with their typical no-ETA "planned outage." $250 a month for constant total outages and no ETAs. We were told that we're "just a customer and wouldn't understand their outages" last time we called.
- Mini Ninja (@mini_4e696e6a61) reported fromDe Soto, Missouri
I work from home in IT, and I'm on-call. If a major incident happens, I'll have to drive over an hour to go into the office. **** @Ask_Spectrum and @GetSpectrum. We're up to $260 a month with way too many random outages. I'm ashamed that you all call yourselves STL-based.
Spectrum Issues Reports
Latest outage, problems and issue reports in social media:
- Lusty Liz (@LizTheBizzz) reported
This is probably the 10th internet outage we’ve had this month smh @GetSpectrum
- Caramel31 (@Caramel318) reported
@Ask_Spectrum Why do I need to call every month about my bill. Why does my bill keep changing. Why when I get off a 2 hour call after speaking with 7 or 8 different ppl o still have the same issue. Why is the customer service process this frustrating. #spectrumserviceistrash
- Gman (@Gman29069747) reported
@chiproytx Something you can do for us to is ask the Govenor to put a hold on the TWC overpayment repayment plan to help eleviate some of the burden of inflation on texans.
- I Hate This Timeline. (@Shawn_Mauser) reported
@Ask_Spectrum Internet is down. Again. At our place of business. Near Northcross and Anderson Lane.
- Caramel31 (@Caramel318) reported
@SpectrumA11y @Ask_Spectrum Why do I need to call every month about my bill. Why does my bill keep changing. Why when I get off a 2 hour call after speaking with 7 or 8 different ppl o still have the same issue. Why is the customer service process this frustrating. #spectrumserviceistrash
- Caramel31 (@Caramel318) reported
@GetSpectrum Why do I have to call every month about my bill. Spoke to 9 ppl in 3 days & still have someone calling about my service. Please refund me so I can go back to AT&T. #donotgetspectrum
- Mads (@_Maduhhhline_) reported
**** you @GetSpectrum. Your service is way too awful to have a monopoly on the area. Smfh.
- Gman (@Gman29069747) reported
@GovAbbott Gov. One thing you can do right now to help millions of Texans is put a hold on the TWC overpayment pay back program to eleviate some of the inflation burden.
- Mohona Sarkar, PhD (@mohonask) reported
@Ask_Spectrum DM-ed you. However these outages have become twice a weekly issue. We have long stretches during business hours with no electricity. Seriously Spectrum has become so unreliable
- dyan (@c4r0ma71c) reported
@Ask_Spectrum my wifi has been out for the past hour or 2 and this is seriously getting tiring, its like every other week theres a problem with my internet, can i get some help?
